WORLDWIDE EMERGENCY
MEDICAL
You should first check that the circumstances are covered
by Your policy. Having done this please contact the number
shown below, giving Your name, Certificate number, and
as much information as possible.
Please give Us a telephone, fax or telex number where
We can contact You or leave messages at any time of the
day or night.
To comply with the terms and conditions of the insurance
You MUST contact Us as soon as possible. You MUST obtain
Our prior authorisation before incurring any expenses
over £500. In case of emergency, if You are physically
prevented from contacting Us immediately, You or someone
designated by You must contact Us within 48 hours.
For assistance outside
U.K. dial: 0044 (0) 870 737 5823
or 0044 (0) 1444 442140
Please note:
If You are travelling in the USA or Canada You may call
the following toll-free number for a referral to a Medical
Practitioner or hospital:
Phone: 1-800-852-7747 (1-800-UK-ASSIST)
Telefax: +44 1444 410102
TRIPS TO SPAIN
AND THE BALEARIC ISLANDS (Cabrera, Majorca/Mallorca, Menorca,
Formentera, Ibiza)
24 HOUR EMERGENCY SERVICE
When away from Home, it is most important that You have
immediate access to professional medical attention in
the event of an emergency. With this in mind, We have
put in place, for Your benefit, a network of medical professionals
throughout Spain and the Balearic Islands, at Your service
24 hours a day, 7 days a week. This is supported by a
24 hour medical emergency service, which can direct You
to these professionals, and which will also follow Your
case through from the moment You enter hospital until
You are released and, in more serious cases, until You
are safely repatriated (accompanied, if deemed medically
necessary, by one of Our medical team).
No Policy Excess will apply when You receive inpatient
treatment (where medically necessary) at:
a) one of Our network hospitals, or
b) a state hospital when You have used the E111 to effectively
reduce the cost of Your medical treatment or medicines.
FOR MEDICAL HELP IN SPAIN AND THE BALEARIC ISLANDS:
PHONE: 0044 (0) 1444 442077
Email:
medicalops@europ-assistance.co.uk
Web:
www.europ-assistance.co.uk/spanishmedicalnetwork
Below is a list of
all available Helplines
The following number is available for deaf, hard of hearing
and speech impaired customers who have access to a text
telephone: 01444 450389
| Travel Helpline |
02920 668686 |
 |
| Medical Screening Helpline |
0844 573 4171 |
 |
| Medical Emergency & Repatriation |
0870 737 5823
01444 442140 |
 |
| Medical Emergency (Spain and the Balearic Islands) |
01444 442077 |
 |
| Travel Insurance Claims and Cancellation |
0870 837 5823
01444 442140 |
 |
| Medical Referral Abroad (Non-emergency) |
0870 737 5825
01444 442142 |
 |
| USA / Canada Medical Referral |
1-800 852 7747
+44 1444 410102 |
 |
| Legal Advice & Legal Expenses Claims |
0870 737 5824
01444 442141 |
 |
| Curtailment & Trip Interruption |
0870 737 5823
01444 442140 |
 |
| Additional Accommodation & Travelling Costs |
0870 737 5823
01444 442140 |
 |