1. The customer is cancelling within 14 days of inception because the cover does not suit their needs
RULES
A. No travel has taken place
B. There has been no incident that may give rise to a claim
C. No claim has been submitted
2. The travel dates have changed
RULES
A. Single Trip Insurance only
B. A replacement policy has been issued with insure2travel for the new travel dates
C. There has been no incident that may give rise to a claim
D. No claim has been submitted
3. Broker issue error
ERROR
A. A replacement policy has been issued with insure2travel
Cancellation is not allowed in any other circumstances.